Privacy Policy
1. Information We Collect
- Personal details (name, email, billing information) provided during checkout.
- Uploaded documents for translation.
2. How We Use Your Information
- To process and deliver translation services.
- To communicate regarding orders, revisions, or support.
- To improve our services and customer experience.
3. Data Security
- All files and customer data are stored securely and automatically deleted after 30 days from delivery, unless required for ongoing projects or with your explicit consent.
- We use encryption and secure servers for file transfers and storage.
4. Confidentiality
Your documents will never be shared, sold, or used for any purpose other than providing translation services.
5. Third-Party Services
We may use secure third-party payment providers to process transactions.
6. Your Rights
You may request deletion of your personal data before the 30-day retention period by contacting us.
7. Cookies & Website Data
Our website may use cookies or similar technologies to improve site functionality and understand how visitors use our services. You can control or disable cookies through your browser settings, though this may affect certain site features.
8. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Data Retention for Business Records
While uploaded documents are deleted after the retention period stated above, we may retain limited transactional records (such as order and billing history) for as long as required to comply with legal, tax, or accounting obligations.
10. Communications & Marketing
We may send you order-related communications, such as confirmations, delivery updates, or revision notices. If we send promotional or marketing communications, you will have the option to opt out at any time.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and continued use of our services after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at sales@kazevoice.com.